Privacy Policy
Last updated: February 12, 2026
This Privacy Policy explains how WeftlineAI collects, uses, discloses, and protects personal information when you use our website, join our waitlist, communicate with us, or use our services.
WeftlineAI provides contained agentic AI services for organizations. For client deployments, customers generally control their runtime environment and data boundaries as described in their contract documents.
1. Scope
This Privacy Policy applies to:
- Our public website and waitlist forms.
- Sales and support communications.
- Services delivered directly by WeftlineAI unless superseded by a written customer agreement.
If you are using a WeftlineAI deployment through your employer or organization, your organization and WeftlineAI customer agreement may govern data handling for that deployment.
2. Information We Collect
We may collect the following categories of information:
- Contact and business information: name, work email, company name, role, and team size.
- Waitlist and intake information: use-case details and requested channels or integrations.
- Technical information: IP-derived metadata, browser details, and site interaction logs.
- Communication data: messages you send to sales, support, or legal contacts.
3. How We Use Information
We use information to:
- Respond to inquiries and manage waitlist onboarding.
- Provide, operate, and improve our services.
- Secure our systems and prevent abuse.
- Comply with legal and contractual obligations.
- Send service-related communications and, where permitted, relevant product updates.
4. Legal Bases (Where Applicable)
Where required by applicable law, we process personal information based on:
- Performance of a contract or steps prior to entering a contract.
- Legitimate interests, including service security, reliability, and business operations.
- Consent, where obtained (which may be withdrawn where legally required).
- Compliance with legal obligations.
6. Contained Deployments and Client Data
WeftlineAI is designed for contained deployments in customer-controlled environments. For enterprise deployments, customer data processing terms are governed by customer contracts (including any data processing addenda).
- Customers define infrastructure boundaries, access policies, and approved model/provider paths.
- WeftlineAI does not use client deployment data to train foundation models by default.
- Administrative and support access, when required, is governed by contractual and security controls.
7. Data Retention
We retain information for as long as necessary for the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is guaranteed to be completely secure, and we cannot guarantee absolute security.
9. Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete personal information.
- Request portability of your personal information.
- Object to or restrict certain processing.
- Appeal decisions related to your privacy request where applicable.
To exercise rights, contact us using the details below.
10. International Transfers
We may process information in jurisdictions other than your own. Where required, we implement legally recognized safeguards for cross-border transfers.
11. Children's Privacy
Our services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children under 16.
12. Contact and Policy Updates
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Privacy inquiries: [email protected]
This policy is provided for operational launch readiness and should be reviewed by qualified counsel for your final jurisdiction and regulatory scope.